"I contacted three furnace dealers. Two responded: one didn't call back for a month and the other came to the house and never contacted me again. Mr Bontrager contacted me the next day with a phone call. We set a date for him to come to the house. He came on time and did his measuring and went to the attic because we had no heat ducts. He barely fit through the attic access, but he made it. He measured all windows and rooms. Very thorough. Very good man. His crew worked together like an orchestra. They worked together like a unified team. Five star rating for Mr. Bontrager and his crew."
"Very nice people and also knowledgeable."
"The contractor was very helpful and professional. He sent us a "thank you" card and came out the next day for a follow up visit. We are very happy with the Trane Unit. It is an even heat and quiet."
"Lee was absolutely wonderful! He is so kind, trustworthy and dependable.
We felt so safe and confident having him in our house!"
"Very nice people and also knowledgeable."
"The tech took his time to diagnose a problem that he found when completing the
annual maintenance on our furnace. He could have easily told us we needed a new gas valve, but
took time to try other problem solving solutions and found a faulty wire as the problem.
Thanks for being thorough!"
"I have never had a furnace installed, but if they are all as easy as this one, then I might do it every year. Great Contractor!"
"Thank you Lee & crew for doing a good, neat and tidy working installation of a geothermal system. It was a huge decision, as you know. I appreciate your guidance and honesty Lee. Also, I look foward to your assistance, as needed, in the future. It is such a relief to have workers in your home whom you can trust and work "by the golden rule". May your work continue to bless others as well and may you have an abundant New Year! (I've already given several people your name and number. As long as you have good workers and product – you will always have work!"
"In needing a new furnace, I called Element Masters, and Lee came out that same day.
Thanks to Lee, for selling a great product and having installed for us the very best. Needless to say our gas bill is half of what it was a year ago."